Company Description Black Star Farms is a 160-acre winery estate nestled in the rural farmland and rolling hills of the Leelanau Peninsula, just a short drive from Traverse City along scenic M-22. The property features a small, luxurious 10-room inn, award-winning wines and spirits, farm-fresh cuisine, and extensive outdoor amenities including hiking trails, patios, vineyard walks, and horse paddocks. A second tasting room on Old Mission Peninsula expands the guest experience across the region’s lakes, beaches, and quaint towns. The company is a family-owned, employee-focused business that values excellent customer service, collaboration across business units, and a supportive environment where team members can grow and reach their full potential. Black Star Farms is committed to remaining a top-rated destination through world-class wines, memorable wine and food events, and a culture of professionalism and fun.
Role Description The Housekeeper is a part-time, on-site role based at the Inn at Black Star Farms in Suttons Bay, MI. This role is responsible for maintaining a clean, safe, and welcoming environment in guest rooms, common areas, and back-of-house spaces, including dusting, vacuuming, mopping, sanitizing bathrooms, and replenishing linens and amenities. Day-to-day tasks include handling laundry, making beds, organizing supplies, reporting maintenance needs, and following established cleaning protocols and safety procedures. The Housekeeper will interact with guests in a courteous, professional manner, respond to requests promptly, and support the inn and estate team during busy periods or special events.
Qualifications
- Strong housekeeping and laundry skills, including safe handling of cleaning products and equipment.
- Effective communication and customer service skills to interact professionally with guests and team members.
- Solid organization skills to manage time, prioritize tasks, and maintain orderly storage and work areas.
- Ability to participate in and support training efforts for new or seasonal housekeeping staff.
- Attention to detail and commitment to high cleanliness and presentation standards.
- Ability to perform physical tasks such as standing, bending, climbing stairs, lifting (up to 40lbs), and carrying supplies throughout the shift.
- Previous experience in hospitality, lodging, or housekeeping is preferred but not required.
- Reliability, flexibility to work weekends and holidays, and willingness to collaborate with a diverse team.
