Business Development - Traverse City & Grand Rapids
Job description
At Neuco, we are dedicated to providing high-quality, functional, and stylish furniture solutions for commercial spaces across various sectors, including offices, educational institutions, restaurants, and hospitality. With a strong focus on craftsmanship and customer satisfaction, we aim to transform spaces and create environments that inspire and support our clients’ goals. Join our team and be a part of a company that values innovation, quality, and exceptional service.
Neuco started over 30-years ago in Traverse City and this year is growing to the Grand Rapids market. We have a robust customer base in Traverse City who could be a wealth of leads. As a Sales Associate you will play a key role in building our brand awareness and growing our business in the Grand Rapids area. The ideal candidate will be customer-focused, enthusiastic, and (can become) knowledgeable about the latest trends in commercial design and furniture
Responsibilities-
**Customer Engagement:** Serve as the first point of contact for prospective clients, offering a friendly and knowledgeable approach to address inquiries and build lasting client relationships.
- **Sales Process Management:** Guide clients through the furniture purchasing process, from initial consultation to post-sale follow-up, ensuring a seamless experience.
- **Product Knowledge:** Maintain a thorough understanding of our products, materials, finishes, and customization options to confidently answer customer questions and make recommendations.
- **Consultative Selling:** Assess customer needs, suggest suitable furniture and upholstery options, and offer solutions that align with their style, functionality, and budget requirements.
- **Design Collaboration:** Work closely with our team to develop layout options, customize products, and create unique solutions that meet specific customer requirements.
- **Order Processing & Tracking:** Manage sales orders from start to finish, coordinating with production, delivery teams, and other departments to ensure timely and accurate order fulfillment.
- **Client Follow-Up:** Provide ongoing support for clients, ensuring satisfaction with their purchases and addressing any post-sale questions or concerns.
- **Market & Trend Awareness:** Stay informed on industry trends, materials, and market developments to provide clients with up-to-date insights and inspiration.
- **Sales Goals:** Meet or exceed individual and team sales targets by proactively seeking new sales opportunities and building strong client relationships.
Qualifications
- **Experience:** Minimum of 2 years of sales experience, ideally within the furniture, design, or commercial interiors industry.
- **Education:** Bachelor’s degree in Business, Marketing, Interior Design, or a related field is preferred but not required.
Skills:
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Strong problem-solving abilities and a consultative sales approach.
- Knowledge of furniture design, finishes, upholstery, and commercial furniture trends.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Detail-oriented with strong organizational skills to manage multiple projects and deadlines.
- **Work Style:** Ability to work independently and as part of a team in a fast-paced environment.
Join us at Neuco and help shape the future of commercial furniture and design! We’re excited to meet individuals who are as passionate about helping clients create beautiful, functional spaces as we are. Neuco is growing and we want you to be part of it!
Job Types: Full-time, Part-time
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