Wellness Director

Our mission and core values are brought to life by our culture. At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: We are open to all. We are a place where you can belong and become. We are genuine: We value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: We support you in your journey to develop your full potential. We are determined: We are on a relentless quest to make our community stronger, beginning with you.

Position Title: Wellness Director
Reports to: Senior Director of Health & Wellness

Department: Wellness

Classification: Full-Time, Exempt

POSITION SUMMARY:
The Wellness Director is responsible for delivering an exceptional member experience by ensuring value, high-quality service, and strong member retention.  This is achieved through the strategic planning, budgeting, promotion, and implementation of all wellness programs and initiatives. The director will manage the day-to-day operations of the wellness center and lead the wellness center team. Key responsibilities include oversight of all wellness-related programming, which includes, but is not limited to, personal training, Smart Start Coaching, and health and well-being activities for adults, youth, teens, and families.

ESSENTIAL FUNCTIONS:

· Develop, implement, and oversee all wellness programs that reflect the community’s needs while maintaining the YMCA’s high standards of quality, safety, and character development

· Creating promotional activities for all age groups that are designed to attract and retain new members

· Provide oversight to the overall operations of the wellness center

· Recruit, hire, train, develop, schedule, supervise and evaluate personal trainers, program staff, and wellness department staff

· Develop, manage, and monitor the wellness budget to meet or exceed fiscal objectives

· Build and maintain a personal client base as a wellness center staff and/or program instructor while also building wellness staff facetime with members and participants

· Cultivate relationships with local community health facilities to encompass health programs in relation to member needs

· Monitor and evaluate the effectiveness of and participation in programs and make recommendations based on trends

· Work alongside the Senior Director of Health & Wellness to make recommendations on new trends and strategic direction for the wellness department

· Responsible for maintaining and evaluating a preventative maintenance plan for all wellness equipment while ensuring uncompromising levels of cleanliness and safety

· Dedicated work hours per week in service for key programs and initiatives as deemed necessary by the needs of the organization

· Perform other duties as assigned 

QUALIFICATIONS

· B.A. or B.S. exercise science degree or a related field from an accredited college or university

· At least 5 years of experience in health and wellness programming leadership

· Preferred personal training and/or group fitness experience

· Strong communication skills and the ability to relate well to the public

· Proven ability to build a robust team with diverse responsibilities

· Exceptional customer service and delivery skills

· Current certification in CPR and AED; complete training in Child Abuse Prevention and Bloodborne Pathogens

WORKING CONDITIONS

• Ability to work in a fast-paced environment
• The noise level in the work environment is usually moderate
• Employee may occasionally lift and/or move objects up to 50 pounds
• Flexible work hours as needed including evenings and weekends

CORE COMPETENCIES

Mission Advancement: Accepts and demonstrates the Y’s vales. Demonstrates a desire to serve others and fulfill community needs. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.