Campus Safety, Travel and Transportation Office Manager

At Interlochen, we work together to support a vibrant community focused on the arts. Whether behind the scenes or working directly with students, each team member plays an important role in making our programs run smoothly. We value creativity, teamwork, and dedication, and we believe everyone can contribute to our mission of inspiring artists and helping them grow. Join us and be part of something special!

Position Summary: The Campus Safety & Transportation Office Manager is responsible for ensuring the smooth and efficient operation of the Welcome Center and other Campus Safety, Transportation, and Travel workspace by overseeing administrative tasks and managing office resources. The Office Manager supervises Travel Office staff, assists in implementing internal Campus Safety, Travel, and Transportation processes and procedures, maintains records, and works closely with other department leaders and both ICA and external partners and stakeholders.

Essential Duties and Responsibilities:

• Models the Interlochen's core values and champions the mission and vision of the organization.

• Provides administrative support to the Campus Safety Director and Assistant Directors.

• Procures and manages the inventory of department supplies, materials, and equipment.

• Supports department supervision and leadership in scheduling and coordinating training events and activities. In conjunction with Human Resources, maintains training records.

• Assists and supports the Director and Assistant Director in developing and maintaining departmental documents, electronic files, records, and other materials.

• Provides effective liaison between Campus Safety, other Interlochen units, and other external service providers related to office operations, facility maintenance, and infrastructure needs.

• Prepares department correspondence, presentations, and reports.

• Supervise and lead a team of Travel Coordinators, providing guidance and support as needed.

• Provides direction and support to Travel Coordinators in managing student and camper travel and transportation needs.

• Exercise judgment in supporting the response to daily procedural travel-related questions.

• Assists the Director and Assistant Directors in developing, administering, and documenting the assigned budget; assists with forecasting additional funds needed for equipment, materials, and supplies.

• Assists with and provides required fingerprinting services as needed.

• Assists with the creation and maintenance of department-issued Interlochen identification cards.

• Complies with ICA policies/procedures and is a good steward of ICA finances.

• Respects the culture, diversity, and rights of all students, their families, and the community.

• Prioritizes duties in a manner consistent with organizational objectives and growth.

• Performs other duties as assigned.

Work Environment:

Work is performed primarily in a standard office environment with extensive internal and external stakeholder contact.

Required Experience:

Education: High School Diploma/GED/or High School Equivalency required.

Experience:

• A minimum of three (3) years of relevant office experience is required.

• Previous experience in a record-keeping or office management role is preferred.

• Prior experience with safety, security, travel, and transportation environments is preferred.

• Experience in a school or campus setting is preferred.

Equipment Familiarity:

Mac Laptop, Google Suite, MS Office Suite, Informacast, Crossmatch, Lenel, and other technology infrastructure.

Knowledge, Skills, and Abilities:

• Demonstrated experience in complex travel and transportation systems.

• Demonstrated cultural awareness, including knowledge of themselves and the cultural lenses they bring to interactions. Ability to understand different perspectives, interact respectfully with cultures other than their own, and cultivate meaningful relationships with people with different cultural frameworks.

• Communicate effectively with students, faculty, staff, administrators, parents and guardians, alumni, trustees, and independent contractors.

• Ability to supervise, develop, and motivate a team.

• Ability to build effective relationships both within and outside the institution.

• Display integrity, supported by a positive social and business presence, can represent Interlochen to all stakeholders within and outside the community.

• Ability to follow and execute specific verbal and written instructions.

• Ability to communicate effectively, both verbally and in writing.

• Ability to promote and maintain positive interaction with all internal and external stakeholders.

For a complete job description and to apply to to https://www.interlochen.org/careers or the direct link https://interlochen.submit4jobs.com/index.cfm?fuseaction=85509.viewjobdetail&CID=85509&JID=365707&BUID=3296#/jobDescription/365707/

Application Materials:

• Cover Letter

• Resume

Benefits Package:

• Health, dental, and vision insurance

• Vacation, Sick, Holiday and generous winter holiday time off

• Life insurance 

• Voluntary life insurance 

• Short and long-term disability

• Employee development & tuition reimbursement programs

• Defined contribution 401(a) plan, managed by TIAA

• Free or discounted employee tickets to Interlochen performances and events *some exceptions apply 

• Early event ticket purchase before general public sales begin

• Free Stone Cafeteria meal on shift

• Dennison Recreation Center accessibility (includes spouses)

• Priority access to Interlochen employees at Pitter Patter Day Care Center (less than one mile from campus)

• Employee Referral Program (cash payments)

• Tuition discounts for employee’s children at Academy, Camp and Interlochen Online

• Parental leave (12 weeks paid for Pregnancy/Maternity/Childbirth leave, 6 weeks paid for Parental leave).